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Blue Plastic Tablecover

Paper tablecover with plastic backing. Size 180cm x 120cm.

4.4 / 5

3 of 4 (75%) rated our service good or excellent.

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Customer Reviews

25-Jan-2011

Product Rating:

As expected

Service Rating:

I would rate Yellow Moon as satisfactory (between good and poor). I returned some items from my last order as they were of a poor quality. I had to pay postage (which I objected to as it was not because I changed my mind, rather that the goods were not of appropriate quality - plastic cups that would have cut children's lips to drink from them). I also had to pay additional postage to return a free gift (and out of date 2011 calendar). Other items in the order were ok.

Also Bought:

Polar Pals Mugs, Giant Wild Animal Cut-Outs, Thomas & Friends Cups, Thomas & Friends Plates, Thomas & Friends Napkins, A3 Coloured Sugar Paper, Thomas & Friends Party Bags

01-Sep-2010

Product Rating:

Service Rating:

In the past I have found the service quite good, but was disappointed this time. I didn't receive my package by the date I thought I would (I was told that the courier left a note, but there was no note at my property) and when I called to ask about the package I only had one more delivery day until my daughter's party. Both Yellow Moon and the courier refused my request to leave the package without a signature. I understand that YM has a policy about this, but surely the policy is only as good as a satisfied customer. The courier delivers between 7 am and 7 pm, which is clearly unacceptable if you want a signature. There are not many people who can sit in for 12 hours nor are most offices open for 12 hours a day. Giving a daytime address helps but is no guarentee that someone will be there to sign for a package. If the customer needs the package they don't really care if it's been signed for or not. Surely there is a better way to insure against the minority of packages that go astray. Also, courier should be able to use his common sense about whether it would be acceptable to leave a package without a signature.

Our Response:

Thank you for your feedback. We appreciate your views with regards to delivery and your comments will be taken into consideration when we next review our delivery services.

With regards to the water pistols I have processed a refund for these.

Regards, Sarah

Also Bought:

Water Pistols, Rainbow Gift Bags, Glow Sticks, Smiley Stretchy Men, Yellow Cups, Blue Plates, Kiwi Napkins, Blue Napkins, Pink Cups, Yellow Plates, Blue Cups, Pink Plates

22-Jul-2010

Product Rating:

Service Rating:

Very prompt delivery and everything I wanted - Thank you!

Also Bought:

Yellow Plastic Tablecover, Ceramic Kokeshi Dolls, Brilliant Porcelain Paint Pens, Pearlised Porcelain Paint Pens, Mini Porcelain Flower Pots

06-Jul-2010

Product Rating:

Service Rating:

I love their service. I love the products, and I love the service. I find it upbeat and cheerful. I always end up spending too mcuh money, but that's my fault not theirs. teh specific party section of the website was very helpful.

Also Bought:

Fairy Party Bags, Blue Cups, Pink Cups, Pirate Galleon Meal Tray, Pink Cadillac Meal Tray, Ben 10 Party Bags, Animal Jump-Ups, Jumbo Gem Rings, Helicopter Balloons, Mini Rainbow Springs, Trendy Snap-on Bracelets, Mini Football Biff Bats, Balloon Car Racers, Star Wars Shaker Maker

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Blue Plastic Tablecover

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