Contact Us


We're a friendly bunch here at Yellow Moon, and love to hear from our customers, so if you've got thoughts or feedback on our products, services or website, get in touch. You can email, phone, fax or even send a note by post (because sometimes it's nice to get a letter!)

If you've got a specific query, check out our FAQs, as you will probably find that your question has already been answered.

For general enquiries or delivery queries our marvellous Customer Service Team is here to help at enquiry@yellowmoon.co.uk. But if you need to talk to someone, call our team on 0344 826 8684. Please quote your order number, customer reference or postcode so we can handle your enquiry as quickly as possible.

If you would like to request a catalogue, please click here.

Christmas Hours: Please note our office, customer services and warehouse is closed on the 26th & 27th December and 2nd January 2017.
Our Credit Card orderline is closed 25th & 26th December and 1st January 2017 and is operating reduced hours from 8am-4.00pm on 24th December & 31st December.

Email

enquiry@yellowmoon.co.uk
We attend to emails Mon-Fri 9am-5.30pm
and endeavour to get back to you within
24 hours (excluding weekends and
bank holidays).

Customer Service Team

Tel: 0344 826 8684 (Mon-Fri 9am -5.30pm)

Credit Card Orderline

Tel: 0333 202 6377
(open 7 days, 8am – 8pm)
(Calls cost 7p/minute plus your phone company’s access charge)
Fax: 0333 202 6376
(open 7 days, 24 hours)

Post

Yellow Moon UK Limited
2-3 Forest Works
Forest Road
London
E17 6JF