Fly me to the moon! Self-adhesive foam rockets, planets, stars and more. Great for adding some 'zoom' to crafts and collage. Assorted sizes and designs.
UK MAINLAND DELIVERY SERVICE ■ FREE Standard on all orders over £40▶ ■ Standard £3.95 - 3 to 5 working days delivery ▶ ■ Standard £2.20 - orders under £20▶ ■ Next Working Day - £4.95 irrespective of order value, order before 12 noon ▶
For Non Mainland UK deliveries, charge will be recalculated during checkout.
The Yellow Moon Promise: Should you not be satisfied and want to return a product, you can do so within 28 days of receipt for exchange or a full refund of the goods value.
I ordered from my home in Greece, for the items to be delivered to the UK, where we would be spending Christmas. After two weeks I received a notification of a refund from Paypal (the order had already been delivered and was waiting for me, unopened), from Yellow Moon. I had never received any notification about non-availability, so contacted the company to find out what it was for. It was then that I was told that the St. Paul's model was not available, leaving me with one model for two children, and no time to find a replacement. The reply I received was more or less "oh well, what can you do?", which was extremely annoying under the circumstances.
Our Response:
We are sorry our service and product was poor. We strive to exceed customer expectations and we will continue to improve. We have sent you a gift voucher for you to use against your next order.
overall the ordering process, products and delivery service is good, but there are a few things that are not so good in my opinion. When veiwing the products online you have a 'buy' and 'info' link on each item. It makes no sense to me that both links take you to the product's info page. If I want to select the 'buy' link I don't want to go to the 'info' page, it frustrating to wait for the page to load and then reload the previous page. Also, I think you should always have fre delivery over £30, I know I'd order more often if it was. A higher price would deter me though, £30 is a fair number.
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Regards, Greg