Children will 'love' using these letters! A 'heart'y selection of upper case foam letters which are great for card making, collage and personalising crafts. Assorted colours. Size 18mm.
UK MAINLAND DELIVERY SERVICE ■ FREE Standard on all orders over £40▶ ■ Standard £3.95 - 3 to 5 working days delivery ▶ ■ Standard £2.20 - orders under £20▶ ■ Next Working Day - £4.95 irrespective of order value, order before 12 noon ▶
For Non Mainland UK deliveries, charge will be recalculated during checkout.
The Yellow Moon Promise: Should you not be satisfied and want to return a product, you can do so within 28 days of receipt for exchange or a full refund of the goods value.
Some of the items I requested were sold out and they didn't email me to let me know I found out when I opened the parcel and found the item I wanted wasnt there and there was a note with the delivery slip. They did however refund the amount promptly
I ordered from my home in Greece, for the items to be delivered to the UK, where we would be spending Christmas. After two weeks I received a notification of a refund from Paypal (the order had already been delivered and was waiting for me, unopened), from Yellow Moon. I had never received any notification about non-availability, so contacted the company to find out what it was for. It was then that I was told that the St. Paul's model was not available, leaving me with one model for two children, and no time to find a replacement. The reply I received was more or less "oh well, what can you do?", which was extremely annoying under the circumstances.
Our Response:
We are sorry our service and product was poor. We strive to exceed customer expectations and we will continue to improve. We have sent you a gift voucher for you to use against your next order.
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Regards, Greg