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Blue Napkins

Special Offer!
A colourful collection of disposable tableware in bright colours! Mix and match your own selection or colour co-ordinate with our themed party tableware.

4.4 / 5
13 of 15 (86%) rated our service good or excellent.

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Customer Reviews

14-Feb-2011
Product Rating:
Service Rating: Excellent- overall a prompt, reliable and fast service. Thank you.
Also Bought:
30-Nov-2010
Product Rating:
Service Rating: Brilliant source of fun, quality items. Thanks Yellow Moon!
Also Bought:
15-Oct-2010
Product Rating:
Service Rating: Most of my order arrived promptly and well packaged. However two items were delayed. There was no communication from Yellow Moon to let me know that my order would not be initially complete, nor any information on the website to say that the stock levels on this item was low. I ordered in plenty of time for a birthday party, but the remainder of the order arrived much later. Generally I am happy with the service from Yellow Moon, but this time I was less impressed. More communication required please!
Our Response:Thank you for your feedback. I apologise for any inconvenience caused as you were not informed that your items were out of stock. We will take your comments into consideration as we are regularly updating our systems and processes.

Regards Sharon
Also Bought:
01-Sep-2010
Product Rating:
Service Rating: In the past I have found the service quite good, but was disappointed this time. I didn't receive my package by the date I thought I would (I was told that the courier left a note, but there was no note at my property) and when I called to ask about the package I only had one more delivery day until my daughter's party. Both Yellow Moon and the courier refused my request to leave the package without a signature. I understand that YM has a policy about this, but surely the policy is only as good as a satisfied customer. The courier delivers between 7 am and 7 pm, which is clearly unacceptable if you want a signature. There are not many people who can sit in for 12 hours nor are most offices open for 12 hours a day. Giving a daytime address helps but is no guarentee that someone will be there to sign for a package. If the customer needs the package they don't really care if it's been signed for or not. Surely there is a better way to insure against the minority of packages that go astray. Also, courier should be able to use his common sense about whether it would be acceptable to leave a package without a signature.
Our Response:Thank you for your feedback. We appreciate your views with regards to delivery and your comments will be taken into consideration when we next review our delivery services.

With regards to the water pistols I have processed a refund for these.

Regards, Sarah
Also Bought:
30-Aug-2010
Product Rating:
Service Rating: really good products at a good price, and a fun selection products. would be good to see a fair trade category on there too.
Also Bought:
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Yellow Moon UK Ltd, 2-3 Forest Works, Forest Road, Walthamstow, London, E17 6JF
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