Large chunky porcelain mugs to personalise and decorate as you wish using our porcelain pens, paint and transfers. They make great Father's Day gifts. 95mm high. Pens not included. Age 3+.
UK MAINLAND DELIVERY SERVICE ■ FREE Standard on all orders over £40▶ ■ Standard £3.95 - 3 to 5 working days delivery ▶ ■ Standard £2.20 - orders under £20▶ ■ Next Working Day - £4.95 irrespective of order value, order before 12 noon ▶
For Non Mainland UK deliveries, charge will be recalculated during checkout.
The Yellow Moon Promise: Should you not be satisfied and want to return a product, you can do so within 28 days of receipt for exchange or a full refund of the goods value.
Sadly the items were badly packed and arrived in poor condition. A number were broken. Will not be shopping with Yellow Moon again.
Our Response:
Thank you for your feedback. We are sorry that our products were not of the best quality on this occasion. We have arranged a refund for the items, and thank you for bringing this to our attention.
My daughter saw the picture of the mugs and pens and thought it was a fantasic Birthday present to give to her father. On opening the parcel was very disappointed to see 6 mugs and NO pens! She only needed the one mug but having no pens which the picture suggests was very disappointing. Please state that the pens are not included and that an extra cost of £8 was needed!
I would suggest that 1 mug with 3 pens red/blue/yellow and instructions on how long it needs to be baked would have been ideal. I would happily pay £5!
Service Rating:
Easy to order and arrived on time
Our Response:
I am sorry to hear you were disappointed, however the description does state the pens are not included and the picture is for suggestive purposes only. Maybe this needs to be made more obvious, so I'll pass your comments on to our Marketing Department. Please feel free to return the mugs for a full refund.
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Thanks, Greg
I would suggest that 1 mug with 3 pens red/blue/yellow and instructions on how long it needs to be baked would have been ideal. I would happily pay £5!
Thanks, Greg