You may find the answer to your question by checking our FAQs (Frequently Asked Questions).

You can contact us via our general enquiry email by clicking onto enquiry@yellowmoon.co.uk.  Please ensure you quote your order number, customer reference or postcode and we will respond as quickly as possible.

If you would like to request a catalogue please use this link.

Whether you want to get advice, discuss an order you have already placed or have a query, we want to hear from you. We welcome comments on any aspect of our service and products, and would be pleased to hear your views about our web site and how we are doing.


Customer Services

Our customer service team are here to help and you can contact us by using any of the following means. Please always quote your order number, customer reference or postcode in any communication.

Email:
(24hrs, 7 days)
enquiry@yellowmoon.co.uk  
We attend to emails Mon-Fri  9am - 5.30pm.
Please allow up to 24 hours (excluding weekends) for a reply.

Customer Services:
(Mon-Fri  9am – 5.30 pm)
Tel: 0844 826 8684
For general enquiries and delivery queries only.

Credit Card Orderline:
Tel: 0844 826 8677 (7 days,  8am – 8pm)
Fax: 0845 280 8520 (24hrs, 7 days)

Post:
Yellow Moon UK Limited
2-3 Forest Works
Forest Road
London
E17 6JF